At Derma Beauty PK, we aim to deliver your order safely and on time.

Delivery Coverage

We deliver orders all across Pakistan.

Please provide a complete and correct delivery address, including your house number, street, area, city, and active mobile number.

Delivery Time

Orders are usually delivered within 3 to 4 working days after order confirmation.

Working days do not include Sundays or public holidays.

Delivery may take longer because of:

• Public holidays
• Sales and promotional campaigns
• Bad weather
• Courier delays
• Remote-area deliveries
• Unexpected circumstances

Order Confirmation

Our team may contact you by phone, WhatsApp, SMS, or email to confirm your order before dispatch.

Orders with incomplete or incorrect contact information may be delayed or cancelled.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout or communicated before your order is confirmed.

Shipping charges may vary depending on the delivery location, order size, or promotional offer.

Order Tracking

Once your order is dispatched, tracking details may be shared with you by SMS, WhatsApp, email, or through the courier service.

Tracking information may take some time to become active after dispatch.

Address Changes

You may request an address change before your order has been dispatched.

Once the order has been dispatched, we may not be able to change the delivery address.

To request an address change, contact us immediately:

Mobile/WhatsApp: +92 302 8260368
Email: info@dermabeautypk.com

Missed or Failed Delivery

Please make sure someone is available to receive the order at the provided address.

The courier may contact you before delivery. If the courier is unable to reach you after multiple attempts, the order may be returned to us.

Additional delivery charges may apply if the order needs to be shipped again.

Incorrect or Incomplete Address

Derma Beauty PK will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

Please check your delivery details carefully before placing your order.

Damaged or Opened Parcel

Please inspect the parcel when you receive it.

If the parcel appears damaged, opened, or tampered with, take clear pictures or videos before opening it and contact us immediately.

For damaged, missing, or incorrect products, contact us through:

Mobile/WhatsApp: +92 302 8260368
Email: info@dermabeautypk.com

Please share your order number and clear pictures or videos of the parcel and product.

Delayed Orders

Most orders are delivered within 3 to 4 working days, but courier delays may sometimes occur.

If your order has not arrived within the expected time, contact us with your order number so our team can check its delivery status.

Contact Us

For questions about shipping, tracking, or delivery, please contact us:

Mobile/WhatsApp: +92 302 8260368
Email: info@dermabeautypk.com
Website: dermabeautypk.com